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Customer Testimonials


Air Conditioner Replacement in Olympia, WA 98501

“Pacific Air Heating and AC recently replaced an aging furnace and air conditioner at my home. From start to finish, the experience could not have been any better. Randy provided the estimate and we worked together to find products that would fit my needs and my budget. Brandon installed the units and took his time to walk me through all the new features and answer any questions. When I called the office, it was easy to reach a real person instead of having to go through a phone system that always send you to voicemail. Having worked with other companies in the area, this company is a standout. They were prompt, professional, easy to work with, and delivered high quality products and installation. I would highly recommend without reservations and look forward to calling them in the future for maintenance or other needs.”

– Courtney T.

Heat Pump Maintenance in Olympia, WA 98513

“Thanks always for the excellent service.”

– Evelyn B.

Gas Furnace Installation in Olympia, WA 98502

“Pacific Air has serviced our heating and cooling system for years. They are reliable and operate with high integrity. When it came to replacing the furnace, we didn’t even bother getting other quotes. We trust Pacific Air and they have never let us down. A truly great local company that Olympia should be proud of.”

– Dino P.

Gas Fireplace Repair in Lacey, WA 98503

“I bought my house in May of 2020. For the past three weeks, I noticed my gas fireplace extinguishing after about 30 minutes of it burning. I called a hearth company in Olympia: they told me they can’t service my fireplace because it’s more than 20 years old. I then called another local hearth company and they told me they were booked up until May of this year, but they referred me to Pacific Air Heating Air Conditioning. Eric showed up today, and I informed him of the issue. Eric took the time to explain what was wrong with my fireplace: the Thermopile Generator needed to be replaced. Additionally, I asked Eric to arrange the ceramic wood to assimilate campfire logs arranged in a semi-vertical manner. Eric was very professional and very informative, and he took the time to explain the mechanics of my gas fireplace. Eric vacuumed the debris and cleaned the glass. My fireplace works like a champ now!! KUDOS to Eric and PAHAC!! I will DEFINITELY call PAHAC for future HVAC and gas fireplace maintenance and repairs!

– Ernie G.

Gas Fireplace Maintenance in Lacey, WA 98513

“Eric came to service my gas fireplace and I can tell you that he was more than 5 stars. What a fine young technician, the work he did was more than I could have asked for. My fireplace looks like new and works wonderfully.
Thank you, Eric.”

– John W.

Heat Pump Maintenance in Olympia, WA 98506

“Great service , very professional and respectful.”

– Gary D.

Heat Pump Maintenance in Olympia, WA 98502

“Eric was my technician and he was very personable. He did a very thorough job cleaning and maintaining my electric heating system and heat pump. I have used Pacific Air in the past and will use them again in the future.”

– Tim S.

Water Heater Repair in Olympia, WA 98512

“May 30, 2020 – Found we had no hot water this morning at 10 a.m. It's a gas hot water heater. Tried to reignite the pilot a few times with no success.

I called Pacific Air. They did the install of the hot water heater back in 2009, along with the upgraded furnace and heat pump. I left a message about the situation. Received a call back in 15 minutes. I described the issue to Jim. He said he would notify the on-call tech to respond. Phil arrived within 40 minutes. Funny, he was the tech that did the install of the furnace, heat pump and hot water heater. The issue was fairly minor – a cleaning and a couple adjustments only. He was here less than an hour. Hot water is back! Yea!

Reasonable price considering a weekend call out. Pacific Air is a great company – reliable, professional, friendly staff, and great products. I highly recommend them! 😃”

– John B.

Heat Pump Installation in Lacey, WA 98516

“Great customer service from sales, administrative and installation technicians. All individuals involved were very respectful and professional. The quality of the equipment installed and the work of the installation crew was outstanding. Thanks Randy, Brandon and Kyle!!!! Pacific Air will be highly recommended by me.”

– Donny H.

Thermometer Replacement in Lacey, WA 98503

“Eric is a really good guy, who does good work. I have complete confidence in his ability to diagnose and repair. Very professional and personable. These are the types of employees that need to be rewarded…you don't want to lose such a valuable asset.”

– Wayne W.

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Need HVAC Service?

Contact the experts at Pacific Air Heating & Air Conditioning.

Call us at 360-357-4328!

Pacific Air Heating and Air Conditioning services Olympia, Lacey, Tumwater, Dupont, Rainier, Rochester, Shelton, Tenino, Yelm, and the surrounding Washington communities with their heating and cooling needs. Visit our service area page for more coverage details, call us at 360-357-4328, or request service online today.